Serving both the corporate and consumer markets in the most liberalised and competitive market in the Middle East, Batelco is committed to delivering cutting-edge telecommunications to its customers in Bahrain and MENA. Batelco is driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.

With significant operations in Bahrain , Jordan, Kuwait and Egypt, the Batelco Group provides voice and data services over fixed, wireless, and internet platforms, systems integration and enterprise solutions to Government and Corporate clients.

Batelco’s specialised services cover the full spectrum of telecommunications solutions for residential and business customers and spans a comprehensive array of mobile services, international roaming, high speed Internet connections, WiFi, MPLS IP-VPN network provisioning and management, datacoms and other fixed line services. Batelco is currently migrating to an all IP network as part of its ‘Broadband Bahrain’ national project. This major investment reflects Batelco’s commitment for excellence which has reinforced Bahrain’s position as a leading communications hub. The Company’s shares are listed on the Bahrain Stock Exchange. Batelco had a total market capitalisation of approximately $ 3.3 billion at September 2006.

Bahrain Telecommunications Company (Batelco) was established in 1991 as a Bahraini shareholding company and has an authorized share capital of BD 100 million (US$ 265 million). Batelco's major shareholders include the Government of Bahrain, Quasi-government institutions, financial and commercial organizations, and private Bahraini and GCC investors. All the pre-mentioned parties hold 80% of Batelco, while Cable and Wireless holds the remaining 20%.

Batelco’s employees reached around 1,500 of which 95% are nationals. The operator is very aware of its employees’ training and accordingly spent nearly BD 1.5 million (US$ 3.98 million) during 2003 in training its staff. Nearly BD 71 million (US$ 188.15 million) is injected into the national economy annually by way of salaries and local expenditure and investments paid by the operator. Batelco has allocated an amount of BD 42 million (US$ 111.3 million) for capital expenditure on network development and enhancement during the year 2002 to prepare for the migration to packet switching and ATM technologies that will support all the multimedia services. In June 2004, Batelco announced a further investment of BD 9 million (US$ 23.85 million) in the mobile network to expand its capacity to 550,000 lines.

Despite the full liberalization of Bahrain’s telecommunications market by the Telecommunications Regulatory Authority (TRA), Batelco is still the monopoly operator for fixed, Internet and datacomm services in the small but advanced gulf country. It is noteworthy, however, that four companies already have ISP licenses but are not operational at this moment. These are expected to be operational during 2005. Moreover, Batelco, through its holding company (Batelco Middle East EC (BMEC)) in Bahrain, have setup a number of communications partner companies acting as a spearhead for Cable and Wireless global datacomm strategy. These communications partner companies are found in several key areas of the region including Kuwait, Jordan, and Egypt. It is noteworthy that Batelco has sold its 50% share of the Datacomm provider, Batelco Al-Jeraisy (Atheer), in Saudi Arabia during the last quarter of 2004.